Bob Pilbeam, is well known throughout the coach tourism industry - and London in particular

Previously as ‘Sergeant Bob’ in charge of the Coach Advisory Service for the Metropolitan Police, he held the position with unparalleled enthusiasm, making operators from both the UK and abroad feel welcome in London and making their lives easier.

He retired from the Police in 1996, joining CPT as a consultant. He has been described as being "active and sympathetic to the coach tourism industry.

Whether as a guide, informant on coach parking, adviser on how to get to or from a venue, or a liaiser with local authorities, Bob can be relied upon to approach the subject with enthusiasm and good humour.